What are the benefits of registering with vince.com?
Can I place an order without registering?
What will you do with my information after I register?
What if I forget my password?
How do I track my order?
What does the "in process" message mean under "order status"?
Why am I paying tax on shipping and handling?
How is sales tax determined?
What countries does vince.com ship to?
My tracking states my package was delivered, but I did not recieve it. How long do I have to claim non-delivery on my package?
How do I return a vince.com purchase?
Can I return sale merchandise purchased from vince.com?
Are shipping and handling charges refundable?
Can I return merchandise purchased from vince.com at a Vince Retail Store?
How do I return a gift purchased from vince.com?
How will I be refunded for a purchase made with online credit?
How do I obtain another copy of my order invoice and/or return label?
PAYMENTS, REFUNDS & PROMOTION CODES
What forms of payment do you accept online?
Can I get a refund in a different payment method than used on my original order?
Can I obtain a price adjustment for an online purchase?
Will you match the price of an item that I see marked down elsewhere?
How do I redeem a Vince E-gift Card?
Can I redeem a Vince E-gift Card at a Vince Retail Store?
How do I use a promo code online?
Can I return an item I purchased with a promotion code?
How do I sign-up for Vince email communication?
How can I search for products quickly at vince.com?
Where can I find sizing information?
What careers are available with Vince?
I have submitted my resume and have not heard back. What should I do?
Can I use copies of the pictures on your website for my own use?
How can I find answers to any additional questions I may have?